Optimising Traffic, Dispatch and Logistics for a State-Owned Mining Operation

Reactore

September 25, 2025

Creative Team

MineOne™ Sales and Dispatch Management System

Real-time Dispatch Management, Safety Monitoring, and Productivity Enhancement for a Major Iron Ore Mining Company

160%

Increased Sales (3.85 to 10 mn tonnes/year)

72%

Increased to 4,000-4,500 Trucks Daily

98%

Reduced Processing Time Per Truck

81%

Reduced Turnaround Time

At a Glance

Commodity

Iron Ore

Operation Type

Open-cast Mining, Multi-Block Operation

Operation Sites

1

Key Challenges

Traffic Congestion
Vehicular Conflicts
Limited Safety
Manual Processing
Human Errors
Over-speeding Risks
Compliance Gaps

Key Business Impact

Enhanced Productivity
Improved Safety
Streamlined Traffic
Automated Dispatch

Key Integrations

SAP ERP
Integrated Mines and Mineral Management System (i3MS)
RFID-based Access Control
Weighbridge
Boom Barrier
Traffic Signal
Proximity Alert System (PAS)
IR Sensor
Thermal and Laser Printers

This Solution May Be Relevant to You If

•     Your mining operation struggles with traffic congestion and vehicular conflicts.

•     You aim to automate stockyard and dispatch management for higher throughput.

•     Safety incidents or fatalities have been a concern in your logistics flow.

•     Manual transaction processing is slowing down your dispatch cycles.

•     You require real-time monitoring of trucks, stockpiles, and sales.

About the Client

The client is one of India’s largest state-owned mining enterprises, with a diversified portfolio spanning iron ore, bauxite, chromite, and other key minerals. With decades of experience, the organisation plays a pivotal role in powering domestic steel and manufacturing supply chains while also serving international markets. Its large-scale, open-cast operations involve managing some of the country’s most mineral-rich belts, where thousands of trucks pass through mine roads, stockyards, and dispatch points every day. Handling millions of tonnes of ore annually, the enterprise faces inherent challenges of traffic congestion, safety management, and real-time logistics coordination at scale. Renowned for its commitment to operational excellence, safety, and sustainable mining, the organisation continues to invest in advanced technologies to modernise its processes and ensure compliance with evolving regulatory frameworks.

The Challenge

1

Congestion and vehicular conflicts affecting smooth operations.

2

Lack of infrastructure and safety measures across access and transit routes.

3

Multiple manual transaction phases causing inefficiency and human error.

4

Over-speeding and traffic hazards within the mine.

5

Limited visibility across dispatch processes and truck movements.

6

Manual processes increasing driver exposure to accidents.

The Solution: MineOne™ Sales and Dispatch Management System

Reactore deployed the MineOne™ Sales and Dispatch Management System, a fully integrated platform designed to automate and optimise truck movements, dispatch, and logistics in real-time. By combining RFID-enabled access, manless weighbridges, traffic management systems, and a centralised command and control centre, the solution eliminated manual bottlenecks, improved safety, and delivered end-to-end visibility across mining operations.

Integrated Modules Implemented:

Sales and Production Management

Provides real-time visibility of production volumes and automates sales order processing for faster throughput.

RFID-based Access and Permit Control

Ensures secure, hands-free entry and exit of trucks while eliminating manual permit checks.

Manless Weighbridges and Boom Gates

Automates truck weighing and access control, reducing delays and human intervention.

Stockyard and Parking Management

Optimises stockpile allocation and truck parking to streamline loading and dispatch flow.

Integrated Traffic Management System (ITMS)

Regulates on-site vehicle movement with automated signals, speed monitoring, and congestion control.

Command and Control Centre (Mine-site and HQ level)

Centralises monitoring and decision-making with map-based dashboards and real-time alerts.

Map-based Dashboards and Process Modeller

Offers intuitive visual tracking of trucks, stockyards, and workflows for better operational planning.

Material Delivery Management

Automates delivery challan generation and integrates with ERP systems for accurate, compliant order fulfilment.

Dashboard of MineOne Sales and Dispatch System showing customisable workflows aligned with policies and standard operating procedures.
The MineOne™ Sales and Dispatch Management System is fully customisable, enabling clients to align workflows with updated policies and SOPs for consistent operational control.
Interface of Product Material Movement feature displaying truck tare and gross weights with material tracking from pickup to dumping location.
The Product Material Movement feature calculated net weight from manless weighbridges and tracked transfers from pickup to dumping points, ensuring accurate and transparent material handling.
Material Delivery Management screen integrated with SAP, ITMS, and i3MS for auto-generated delivery challans and reduced truck waiting times.
The Material Delivery Management module, integrated with SAP, ITMS and i3MS, streamlined challan generation and reduced truck waiting time from 40 minutes to just 30 seconds.
RFID-based Access and Permit Control verifying vehicle details, driver license validity, and safety compliance checks.
The RFID-based Access and Permit Control verified vehicles and drivers with license checks and alcohol tests, improving safety compliance and achieving zero on-site fatalities.
Integrated Traffic Management System (ITMS) dashboard with automated signals, speed monitoring, and congestion control tools.
The Integrated Traffic Management System (ITMS) automated vehicle signals, monitored speed, and reduced congestion, lowering turnaround time (TAT) by 81% across operations.
Sales and Dispatch Management module showing automated dispatch trips and performance analytics leading to a 160% sales increase.
With system maturity, the MineOne™ Sales and Dispatch Management System now automates dispatch trips, driving a 160% sales increase for the client.

Detailed Business Requirements and their Corresponding Solution

Challenges
Solution
Result

Traffic congestion and vehicular conflicts

Integrated Traffic Management System (ITMS) with RFID tracking, automated signal operations, and speed violation monitoring

Seamless traffic flow and up to 72% increase in truck transport

Inefficient manual dispatch processing with high turnaround times

Automated weighbridge operations, RFID-enabled truck registration, and mobile-app-based data exchange

98% reduction in processing time per truck, 81% reduction in TAT

Safety hazards due to manual driver interactions at transaction points

Hands-free RFID-enabled checkpoints and emergency communication systems

Zero fatalities after 2020, and 90% increase in driver safety

Manual generation of delivery challans and order tracking created delays, inconsistencies, and compliance risks

Automated challan generation integrated with SAP ERP, linked to RFID and weighbridge data for real-time validation

Reduced errors in documentation, faster order-to-dispatch cycle, and ensured compliance with regulatory systems

Lack of real-time visibility and control over sales and dispatch

Centralised Command and Control Centre with map-based dashboards and KPI-driven reporting

Enhanced monitoring, faster decision-making, and higher operational transparency

How We Did It

The solution was rolled out through close collaboration with the client, ensuring smooth integration of systems and rapid user adoption. A structured transition to operations and maintenance secured long-term reliability and performance.

Assessment and Design

Conducted gap analysis, traffic management planning, and infrastructure redesign

Integration and Development

Integrated SAP ERP, i3MS, RFID Readers, Traffic Signal, Proximity Alert System (PAS), IR Sensor Weighbridges, and Control Room Applications

Deployment and Training

Rolled out Command and Control Centre and trained operators, drivers, and staff

Operations and Maintenance

Started May 2020, transitioned to Operations and Maintenance (O&M) from May 2021 under a 60-month AMC.

Business Impact

Quantitative Improvements

98% Reduction

Truck Processing Time Reduced

How It Was Achieved

Automation of weighbridges, RFID-enabled truck registration, and mobile-app-based data exchange.

160% Increase

Material Throughput and Sales Performance Improved from 3.85 mn tonnes/year to 10 mn tonnes/year

How It Was Achieved

Automated sales and dispatch management with real-time monitoring and KPI tracking.

72% Improvement

Truck Transport Capacity Increased to 4,000-4,500 Trucks Per Day

How It Was Achieved

Integrated traffic management system and optimised route planning.

81% Reduction

Turnaround Time (TAT) Dropped Significantly

How It Was Achieved

Centralised dispatch scheduling and automated workflow management.

Qualitative Benefits

Improved Safety With Zero Fatalities

Workforce and Driver Safety

HOW WE ACHIEVED

Hands-free RFID-enabled checkpoints, emergency communication systems, and continuous monitoring.

Enhanced Driver Experience

Reduced Manual Documentation and Faster Processing

HOW WE ACHIEVED

Hands-free data exchange using RFID and mobile applications.

Real-time Operational Visibility

Faster Decision Making

HOW WE ACHIEVED

Map-based dashboards, KPI-driven reporting, and command-and-control centre integration.

DGMS and Sustainability Compliance

Regulatory and Compliance Improvements

HOW WE ACHIEVED

Continuous monitoring systems, automated violation detection, and integrated compliance reporting.

*Benefits and performance improvements are based on observed operational outcomes and internal benchmarks during and after deployment. Results may vary depending on site conditions and implementation scope.

Why the End Users Chose MineOne™ Production and Dispatch Management System

Proven Mining Expertise

Decades of domain experience in large-scale mining automation and logistics ensured confidence in delivery.

Fully Integrated Platform

End-to-end coverage across sales, dispatch, traffic, safety, and stockyard operations with seamless ERP integration.

Scalable Architecture

Designed to handle multi-block, high-throughput operations with the flexibility to expand across future sites.

Enhanced Safety Systems

Hands-free RFID checkpoints, automated alerts, and compliance-driven monitoring strengthened workforce and driver safety.

Regulatory Alignment

Integrated with SAP ERP and i3MS to ensure transparency, traceability, and adherence to mining regulations.

Long-term Support

Backed by a 60-month operations and maintenance contract for continuous reliability and performance.

Ready to digitally transform your Mining Operations?

Explore how MineOne 360 can unify your value chain — from pit to port — with real-time insights, modular flexibility, and enterprise-grade scalability. Learn More

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